MCG to seek audio proof, satisfaction letters on civic complaints | Gurgaon News
The meeting also discussed an accountability measure for garbage vulnerable points (GVPs) under the GVP Mukt Abhiyan Gurgaon: MCG will now seek direct confirmation from complainants before treating civic complaints received through X as resolved. Officials will be required to speak to residents, obtain a formal satisfaction letter and, where possible, retain recordings of the…
