Maintain human interface despite digital push: Nirmala Sitharaman to banks | Pune News
Pune: Union finance minister Nirmala Sitharaman said on Friday that banks must maintain a “human interface” while serving customers, despite the ongoing massive push towards digitisation.Speaking in Pune at the inauguration of the State Bank of India (SBI)’s local head office, the finance minister underscored the balance between technology and personal service.“Digitisation should happen; it…
