Gurgaon: Heavy rain on Tuesday exposed the vulnerability of Gurgaon’s electricity distribution network, triggering hundreds of feeder disruptions and thousands of complaints, making the city one of the worst-affected areas in Haryana.Dakshin Haryana Bijli Vitran Nigam (DHBVN) data shows Gurgaon accounted for nearly 40% of all power supply complaints received across the utility’s operational area on July 7. The utility logged 6,473 complaints from the city’s two distribution circles out of 16,243 complaints reported across south Haryana, as rain-induced faults disrupted electricity supply in several residential and commercial areas.There was no disruption at grid level, but the down-the-line supply network, which takes power to colonies and societies, crumbled after rain. The city’s 11kV distribution network, which takes power supply to colonies and societies, came under severe stress. Gurgaon recorded 257 feeder trippings and 36 prolonged feeder breakdowns, the highest combined disruption among districts, reflecting the impact of rain on both overhead and underground infrastructure.Gurgaon Circle-I, covering large parts of the old city and adjoining areas, reported the highest number of disruptions in Haryana, with 155 trippings on 110 feeders and 21 prolonged breakdowns.Although each tripping lasted an average of only about two minutes, feeder breakdowns continued for an average of 3 hours and 26 minutes. The longest outage occurred on the 11kV Bhora Kalan agricultural feeder, where electricity remained disrupted for 5 hours and 28 minutes after a cable failure.Gurgaon Circle-II, which serves newer sectors and parts of New Gurgaon, recorded 102 trippings on 79 feeders and 15 breakdowns, with an average restoration time of 2 hours and 10 minutes. The longest interruption was reported on the 11kV Raisina Zone Industrial feeder, where a disc puncture kept supply suspended for 2 hours and 48 minutes.Together, the two Gurgaon circles accounted for nearly one-fifth of all 11kV feeder trippings recorded in Haryana on Tuesday.The feeder disruptions translated into a flood of consumer complaints. Gurgaon Circle-II registered 3,363 complaints, while Circle-I logged 3,110 complaints, together accounting for around 40% of all complaints received by DHBVN across its operational area.“Despite the volume, both circles cleared all pending complaints by the close of the reporting period, with an average complaint resolution time of 2 hours and 21 minutes, among the quickest in Haryana,” said a DHBVN official.Urban areas generated more than 84% of all complaints, highlighting the increasing dependence of cities such as Gurgaon on underground cable networks that are particularly susceptible to water ingress and flooding during heavy rain.“The recurring outages are not only causing immense inconvenience but are also damaging expensive electrical appliances and severely affecting professionals working from home. We request the senior officials of DHBVN to urgently resolve this recurring issue and ensure a stable and reliable power supply,” said Parag Anand, resident of Joyville, Sector 102.Kamal Malhotra, resident of Adani Oyster, Sector 102A, said frequent power failures from the DHBVN side are causing severe inconvenience to residents and forcing societies to rely on DG power, resulting in electricity costs that are nearly five times the normal tariff. “Request the senior officials of DHBVN to urgently address the recurring outages, restore reliable power supply, and provide a long-term solution to the persistent issues affecting this area,” said Malhotra.Officials attributed the outages to a combination of cable damage, snapped conductors, punctured insulators and discs, fallen trees, jumper failures and damaged poles, indicating that both adverse weather and ageing infrastructure contributed to the disruptions.
