Mumbai: BMC launches Management and Redressal of Grievances (MARG) system | Mumbai News
Mumbai: The BMC has launched a centralised system to streamline resolution of all types of citizen complaints. The new platform, called the Management and Redressal of Grievances (MARG) system, was inaugurated by the city’s mayor Ritu Tawde with the aim of boosting citizen participation and ensuring faster, more effective delivery of civic services.The MARG system…
