Mumbai: The Brihanmumbai Municipal Corporation (BMC) on Thursday signed a Memorandum of Understanding (MoU) with Fractal Analytics Limited to pilot an artificial intelligence (AI)-based healthcare platform, Vaidya AI, across select civic hospitals and dispensaries to improve patient communication, clinical care and hospital administration.The agreement was signed as part of the civic body’s initiative to leverage artificial intelligence to strengthen its public healthcare system. The AI platform will be introduced on a pilot basis at KEM Hospital, Bharatratna Dr Babasaheb Ambedkar General Hospital in Kandivli, Rajawadi Hospital and selected BMC dispensaries.According to the civic administration, Vaidya AI will assist in patient communication, provide support during the initial stages of treatment, facilitate interaction with multilingual patients and help improve the efficiency of hospital administration. The platform is also expected to reduce the administrative burden on medical staff and enable doctors to focus more on patient care.Bhide said the AI-based initiative would support the administration in addressing the challenges of healthcare delivery in Mumbai. Bhide further said the platform would serve as a support system for doctors and healthcare workers and help strengthen the municipal health system by enabling its workforce to function more efficiently.
