MUMBAI : Thousands of vehicle owners and transport operators across Maharashtra have received much-needed relief after the Maharashtra transport department stepped in to address a technical issue that had stalled several key Regional Transport Office (RTO) services.The intervention by transport commissioner Shri Rajesh Narwekar, IAS, has ensured the continuation of essential services while efforts are underway to resolve the underlying system-related problem.Over the past several days, transactions relating to Transfer of Ownership, Hire Purchase Agreement (HPA), HP Termination and No Objection Certificate (NOC) had been severely affected due to a technical mismatch between vehicle owners’ names recorded in the Registration Certificate (RC) and those linked with their Aadhaar details.As a result, the online system automatically rejected applications, causing significant inconvenience to vehicle owners, transport operators and members of the public dependent on timely processing of these services.The matter was brought to the attention of the transport commissioner by Shri Bal Malkit Singh, advisor and former president of the All India Motor Transport Congress (AIMTC), following numerous complaints and representations received from transporters and affected vehicle owners from various parts of the state.Responding swiftly, Shri Rajesh Narwekar directed RTO authorities to process such affected applications manually until the technical issue is fully resolved.The decision has enabled pending cases to move forward and has prevented disruptions that could have adversely impacted vehicle transactions and transport operations.Welcoming the move, Shri Bal Malkit Singh said, “The prompt intervention of the Hon’ble Transport Commissioner has provided immediate relief to thousands of vehicle owners and members of the transport fraternity. We sincerely appreciate the proactive approach of the Maharashtra Transport Department in addressing public grievances and ensuring that essential RTO services continue uninterrupted.”He also urged the authorities to expedite a permanent technical solution so that seamless online processing can resume across Maharashtra at the earliest.Shri Singh further expressed gratitude to the officers and staff of the Maharashtra Transport Department for their cooperation, responsiveness and commitment to public service.
