New Delhi: Chief minister Rekha Gupta on Monday said coordination with neighbouring Haryana was being maintained to monitor ammonia levels in raw water, ensuring uninterrupted functioning of treatment plants.The areas facing water shortage have also been identified and targeted arrangements have been made to bridge the gap, she added.After holding a review meeting at the secretariat along with minister Parvesh Verma and senior officials to assess the city’s water management plan for summer, Gupta said, “The meeting took stock of the progress of key water-related projects and officials have been asked to ensure there is no lapse in supply or response during peak demand.”She said every complaint must be addressed promptly and warned that negligence would invite strict action. “Our focus is not limited to immediate relief. We are simultaneously working on long-term solutions to free Delhi from recurring drinking water shortages.”CM said govt had tightened monitoring at every level to maintain a smooth and balanced supply. All major water treatment plants, Sonia Vihar, Bhagirathi, Chandrawal, Wazirabad, Haiderpur, Nangloi, Okhla, Bawana and Dwarka, have been directed to operate at peak capacity.The number of operational tubewells has been increased from 5,834 to 6,200, and water tankers from 1,166 to 1,210, with 100 more on standby. Fixed supply points have gone up from 8,700 to 13,000, and filling hydrants from 198 to 202.The deployment of tankers has been tailored constituency-wise, with high-demand areas such as Sangam Vihar, Matiala, Chhatarpur, Deoli, Tughlaqabad, Palam, Bijwasan and Bawana receiving special attention.The grievance redressal system has been reinforced with 24×7 helplines 1916 and 1800117118. Complaints are routed directly to the junior engineer concerned. A central control room and chatbot-based system have also been introduced, alongside PPP-mode call centres in several areas. Across the city, 28 water emergency centres with CCTV surveillance have been set up at strategic locations, operating round the clock to ensure swift resolution of supply-related issues.
