Digital lock fails, Surat family gets trapped inside flat; man pays Rs 400 for technician visit despite warranty, consumer forum orders Godrej to refund fee with 7% interest, pay Rs 1,500 more | Surat News

(AI image) Ritul Gabani faced a lock malfunction in his Surat flat, which trapped his family inside SURAT: A Surat family was trapped inside their flat after a digital door lock jammed, prompting the owner to pay Rs 400 for an emergency technician visit even though the lock was under warranty. The consumer commission later…

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