Ludhiana: Railway authorities Thursday organised a ‘Rail Jan Samvad’ programme at Ludhiana railway station as part of Special Campaign 6.0, reaching out to passengers, youth and other stakeholders for suggestions on improving railway services and passenger amenities.The initiative was held simultaneously at 24 stations across the Firozpur division, including Amritsar, Jalandhar City, Jalandhar Cantt, Ludhiana, Firozpur Cantt, Beas, Phagwara, Dhandari Kalan and Phillaur.During the interaction sessions, railway officials sought feedback on passenger facilities, cleanliness and service delivery, while assuring participants that their suggestions would be taken up for prompt resolution. ‘Rail Jan Yuva Samvad’ sessions were also organised to encourage young people to share ideas for making railway services more efficient and passenger-friendly.Divisional railway manager Sanjeev Kumar led the campaign at Firozpur Cantonment station, while additional divisional railway manager Nitin Garg interacted with passengers and stakeholders at Amritsar railway station.Passengers welcomed the initiative and shared suggestions on improving facilities and cleanliness. Railway officials said the outreach programme is aimed at strengthening direct engagement with the public and incorporating passenger feedback into service improvement measures.“The objective is to make railway services more convenient and passenger-friendly through active public participation and by taking into account the suggestions received,” said DRM Sanjeev Kumar.
