British Gas customer claimed £300 for solar power but received £38,611.59 by mistake; she spent seven weeks trying to give it back
British Gas paid a person £38,000 by mistake, and they can’t give it back A British Gas customer spent seven weeks asking the energy company to recover more than £38,000 that was mistakenly paid into her bank account, only to discover that customer service staff had no clear process for taking the money back. The…
